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Troubleshooting
Identify and solve problems with a product
My Victron IP22, IP65 & IP67 Battery Chargers get VERY hot!
Q: My Victron IP22, IP65 & IP67 Battery Chargers get VERY hot! A: This is normal. We understand that it...
NOCO – How to Change Modes on Genius Multi-Bank
Learn how to Change Modes on NOCO Genius Multi-Bank Smart Battery Charger. When plugged into AC power NOCO GENIUS will...
NOCO – How to Change Modes on GENIUS1
When plugged into AC power NOCO GENIUS will start out in Standby Mode. Press the Mode Button to easily switch between 12V...
NOCO – How to Change Modes on GENIUS10
When plugged into AC power NOCO GENIUS will start out in Standby Mode. Press the Mode Button to easily switch between 12V...
NOCO – How to Change Modes on GENIUS2
When plugged into AC power NOCO GENIUS will start out in Standby Mode. Press the Mode Button to easily switch between 12V...
NOCO – How to Change Modes on GENIUS5
When plugged into AC power NOCO GENIUS will start out in Standby Mode. Press the Mode Button to easily switch between 12V...
NOCO – How to Recharge GB250+
NOCO Boost Max can be recharged through either the Micro USB port or the 12V Fast Charge port, both located under the IN cap on the...
NOCO – How to Recharge GB251+
NOCO Boost Max can be recharged through either the Micro USB port or the 12V Fast Charge port, both located under the IN cap on the...
NOCO – How to Recharge GB500+
NOCO Boost Max can be recharged through either the Micro USB port or the 12V Fast Charge port, both located under the IN cap on the...
NOCO – Locating the Serial Number on Genius
All NOCO Genius Chargers are marked with a unique serial identification number. Use this guide to find the serial number...
NOCO – Understanding Advanced Diagnostics on Genius
NOCO Genius chargers are equipped with advanced diagnostics to help identify and resolve battery problems.
NOCO – Understanding Advanced Diagnostics on Genius Multi-Bank
NOCO Genius Multi-Bank battery chargers are equipped with advanced diagnostics to help identify and resolve battery problems.
NOCO – Understanding the Charge LED on GENIUS1
NOCO GENIUS1 charger is equipped with an LED to indicate the battery’s charging level.
NOCO – Understanding the Charge LEDs on Genius
NOCO Genius chargers are equipped with 4 LEDs to indicate 25%, 50%, 75% and 100%.
NOCO – Understanding the Interface on GENIUS1
1. Charge LED Indicates the connected battery(s) state-of-charge. Learn More. 2. Mode LEDs Indicates the Charge Mode...
NOCO – Understanding the Interface on GENIUS10
1. Mode Button Push to cycle through charging Modes. How to Change Modes. How to use Force Mode. Using...
NOCO – Understanding the Interface on GENIUS2
1. Mode Button Push to cycle through charging Modes. How to Change Modes. How to use Force Mode. ...
NOCO – Understanding the Interface on GENIUS2D
1. Error LED Reverse polarity. Reverse the battery connections. Or battery voltage is too low for charger to detect....
NOCO – Understanding the Interface on GENIUS2x2
1. Bad Battery Error LED Illuminates solid Red; Battery Voltage is above Protect voltage. Learn More. 2....
NOCO – Understanding the Interface on GENIUS2x4
1. Over-voltage Error LED Illuminates solid Red; Battery Voltage is above Protect voltage. Learn More. 2. Bad...
NOCO – Understanding the Interface on GENIUS5
1. Mode Button Push to cycle through charging Modes. How to Change Modes. How to use Force Mode. ...
NOCO – Using Force Mode on Genius Multi-Bank
NOCO Genius Multi-Bank chargers are able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries...
NOCO – Using Force Mode on GENIUS1
NOCO GENIUS is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than...
NOCO – Using Force Mode on GENIUS10
NOCO GENIUS is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than...
NOCO – Using Force Mode on GENIUS2
NOCO GENIUS is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than...
NOCO – Using Force Mode on GENIUS5
NOCO GENIUS is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than...
NOCO – Using Manual Override with Boost Max
Boost Max is designed to jump start 12-volt lead-acid batteries down to 2-volts. If your battery is below 2-volts, the...
NOCO – Using Manual Override with GB500+
Boost Max is designed to jump start 12-volt lead-acid batteries down to 2-volts. If your battery is below 2-volts, the...
NOCO – Using Repair Mode on GENIUS10
12V Repair is an advanced battery recovery mode for repairing and storing, old, idle, damaged, stratified or sulfated batteries. To...
NOCO – Using Repair Mode on GENIUS5
12V Repair is an advanced battery recovery mode for repairing and storing, old, idle, damaged, stratified or sulfated batteries. To...
NOCO – Using Supply Mode on GENIUS10
NOCO GENIUS10 is equipped with a Supply Mode. Supply Mode converts the charger to a constant current, constant voltage DC...
NOCO Boost – Frequently Asked Questions
Where can I obtain the user manual for Boost Max? GB250+ User Guide GB251+ User Guide GB500+ User Guide ...
NOCO Genius Multi-Purpose Chargers – Frequently Asked Questions
Where can I obtain the user manual for Genius? GENIUS1 User Guide GENIUS2 User Guide GENIUS5 User Guide GENIUS10 User...
Victron Energy VRM logging IP address change
August 29th, 2025 Victron is updating the VRM infrastructure, which handles the data logged by GX devices. The change is planned...
What is the default password for MultiPlus, MultiPlus-II, Quattro & Phoenix?
The default password for the Victron Energy MultiPlus, MultiPlus-II, Quattro and Phoenix inverters is ZZZ.
What is the difference between Non-Isolated vs Isolated Orion-Tr?
The ISOLATED version of the Victron Orion has a separate, galvanic isolated input and output negative while the NON-ISOLATED uses...