Warranty and Return/Exchange Policy
All the merchandise supplied by Inverters R Us is covered by our warranty and exchange policy. You may return any defective item, by shipping it back within 30 days of the day you actually received it. All orders returned that are not defective could be charged a 15% restocking fee to help cover our shipping costs. All refused items will be charged the amount for shipping both ways. After 30 days, your item can be exchanged for an identical item up to one year. Before any return, please contact Customer Service by emailing us to obtain an RMA (Return Merchandise Authorization) number so that we can process your return request. Please do not ship any item back to InvertersRus without referencing your RMA number.
Before any return, please contact Customer Service by email at firstname.lastname@example.org and obtain an RMA (Return Merchandise Authorization) number so that we and process your return request. Please do not ship any item back to www.invertersrus.com without referencing your RMA number.
30 Day Money Back Guarantee
At Inverters R Us, customer satisfaction is the highest priority. Our goal is to provide high quality customer service that will earn respect, loyalty & form long term relationships with our customers.
We want our customers to feel confident when buying from us by making sure there is no risk involved. Our policies give our customers the peace of mind that we are here to serve them to the best of our ability.
We offer a risk free 30 day money back guarantee. Customers have 30 days to make sure they are satisfied with the merchandise. If for any reason they are not completely satisfied, the merchandise can be returned for a refund or exchange.
For details, terms, and conditions please refer to our Return Policy.